Managing Your Failed Orders
Posted on 19 Apr, 2023
Failed Orders give you an unprecedented level of insight into the buying process. With this feature, you can quickly identify any errors that are preventing buyers from completing their orders. The detailed log of each transaction will help you pinpoint and resolve issues with payment or checkout processes. Additionally, understanding the cause of failed orders is essential for making informed decisions about your sales and marketing strategies. With Failed Orders, you have the power to make sure each buyer leaves your store with a positive experience. By taking advantage of this feature, you can maximize conversions and increase customer satisfaction. It's easy to use too!
- Click Customers & Orders
- Click over to Failed Orders sub menu
- In the Order No. column, click the order number to start investigating.
Tagged Customer Support, Order Handling