Announcements & Tips | Viewing Tag: Automation

Encouraging Customers to Leave Products Reviews

Posted on 09 Sep, 2024

Are you looking for an easy way to encourage more customers to write product reviews on your website? Flexe has can be a great solution. By automating the process of sending requests and reminders, you can ensure that your customers will receive timely reminders, reducing the chances of them forgetting to post their review.

This automated system can be set up to send a request for product reviews after a chosen period of time after the customer’s purchase, and then automatically follow up with a second reminder if you choose this option. This will save you time and effort while increasing the engagement with your customers. You no longer have to manually track down customers and remind them to post their reviews – the system will do it for you! You can manage your reviews and reply to them also.

  • Click Inventory
  • Click over to Reviews sub menu

Letting Your Customers Re-order Items Very Easily

Posted on 13 Jul, 2023

"Browse My History" is a great new feature for your ecommerce website customers! It's like their own personalised shopping list where they can easily browse and select items to add to their cart from all the items that they have ordered from you in the past.

It's time-saving and makes for a really easy shopping experience for your customers. As long as they are logged in, they can easily view their items that they have previously ordered by clicking on Browse My History in their account.